- The certification maps to your current role or next technical responsibility.
ITIL 4 Foundation
ITIL 4 Foundation Certification Exam Preparation
Provides structured practice around the core technical decisions expected in modern IT roles.Role and experience fit
Is This Certification Right For You?
Use the provider’s official candidate guidance alongside this practical fit check.- Your target role requires a different vendor, specialty, or experience level.
Review the provider's official candidate guidance before beginning.
Skill level: FoundationalPractice coverage
What You'll Practice
Coverage follows the latest approved blueprint when available, with Standards Library data as the fallback.Key Concepts of Service ManagementCoveredGuiding PrinciplesCoveredFour Dimensions of Service ManagementCoveredService Value System and Service Value ChainCoveredITIL Management PracticesCovered
- Explain value, services, relationships, outcomes, costs, and risks.
- Apply the seven ITIL guiding principles to service decisions.
- Analyze organizations, information, partners, and value streams.
- Explain and apply the service value system and value-chain activities.
- Apply the purpose and key terms of the required ITIL practices.
Multiple ChoiceScenario Decision
Exam style: Balanced conceptual and scenario practice
PBQ and simulation support: Concept and scenario practice; live vendor simulations are not reproduced.
Current public exam profile
ITIL 4 Foundation exam details
Standards facts are public. Questions, answers, attempts, and learner analytics remain private.ProviderPeopleCert
Exam codeITIL 4 Foundation
Exam standardCurrent exam version
Exam standardCurrent ITIL 4 syllabus
Question count40
Time limit60 minutes
Passing method26/40 or 65%
PracticePractice tests are part of the certification catalog
Full exam simulatorFull Exam Simulation requires a complete exam blueprint
Prime Learning experience
What Prime Learning Includes
Unlimited Practice
Timed Exams
Detailed Explanations
Domain Analytics
Weakness Detection
Progress Tracking
Mobile-Friendly Experience
Attempt Review